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F.A.Q.
Q1 : What sets The Borderless Talent Company apart in the outsourcing industry?
The Borderless Talent Company is not just an outsourcing company; we are a vision to redefine global connectivity and work culture. Unlike mass-production outsourcing models, we offer tailored solutions with an emphasis on customer experience. We measure success through customer satisfaction, gathering monthly feedback to ensure we meet and exceed expectations. Our approach is not about numbers; it's about creating personalized, high-quality partnerships that cater to the specific needs of each client.
Q2 : How quickly can a client expect to have a candidate up and running?
The time frame to onboard a candidate can vary, typically ranging from as little as 15 days to up to 40 days. The duration depends on several factors including the client's promptness in providing feedback, the complexity of the role, and the availability of suitable candidates. Our process is client-centric, ensuring that we move at a pace that accommodates your unique needs while maintaining our high standards of quality and fit.
Q3 : What is The Borderless Talent Companies commitment to client and employee satisfaction?
At The Borderless Talent Company, client and employee satisfaction is our core metric. We believe that a satisfied employee translates to exceptional service. This philosophy is ingrained in our recruitment process, our day-to-day operations, and our long-term vision. We strive for a harmonious balance where both clients and employees feel valued and integral to our mutual success.
Q4: How does The Borderless Talent Company ensure the quality and fit of candidates?
The Borderless Talent Company employs a rigorous recruitment process that mirrors the best practices of both local and global hiring standards. We consider a wide array of factors from technical skills to cultural fit, ensuring that our candidates are not only qualified but also align with the values and work ethic of our clients. We're committed to transparency and communication throughout this process, ensuring that both client expectations and candidate capabilities are perfectly matched.
Q5 : Can The Borderless Talent Companies candidates work flexible hours to accommodate different time zones?
Absolutely. We recognize the global nature of our clients' operations and provide candidates who can work flexibly across various time zones. Whether you need support during your local business hours or require a team that operates overnight, The Borderless Talent Company can tailor a solution to meet those needs.
Q6 : What measures does The Borderless Talent Company take to address any performance issues with outsourced staff?
The Borderless Talent Company takes a proactive approach to performance management. Should any issues arise, we work closely with the client to either address and rectify these concerns or provide a replacement. Our goal is to maintain a high level of performance and satisfaction consistently.
Q7: How are payments and payroll handled for outsourced staff?
The Borderless Talent Company simplifies the payment process by managing payroll services. We have the option of billing you from India or from Dubai, you will be billed in your local currency and we handle all salary disbursements and taxation compliance in India, allowing you to focus on your business operations without worrying about administrative complexities.
Q8: How does The Borderless Talent Company protect client data and ensure confidentiality?
Data security is paramount at The Borderless Talent Company. We implement stringent security measures, including remote desktop solutions when necessary, to safeguard your sensitive information. All our staff undergo thorough background checks, and we are prepared to sign NDAs as required. Each client has their own VPN platforms they prefer and we install those on the laptops to make connecting to their environments seamless and secure.
For any further inquiries or to discuss how The Borderless Talent Company can provide a bespoke outsourcing solution for your business, please contact us